Scott Total Security Ltd
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Security System Maintenance

STS recommends a contract providing for a regular number of maintenance visits and a chargeable callout service contract. 

Customers can report callouts by telephone or by email All Scott Total Security engineers are experienced with dealing with large CCTV and access control systems and engineer spares holdings are carefully planned. 

Engineers use Laptops which allow them to keep service records for each item of equipment that is maintained on a customer’s site. During a maintenance visit or callout the engineer uses the laptop to store the information equipment in question and this brings up the history of that item of equipment on the Scott Total Security central database, detailing the last maintenance visit, fault history, and age of the equipment. When work is completed the activity is logged by the engineer on his Laptop, thereby providing the customer with a full history of all service activity relating to that item of equipment or service visit which can then be emailed to the client.

 Security System Maintenance

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